PUBLIC SERVICE IN THE STUDY OF STATE ADMINISTRATIVE LAW AND ITS IMPLEMENTATION IN GOVERNMENT
Keywords:
Service Public, State Administrative Law, Governance, Legality., AccountabilityAbstract
Public services are the primary function of government, fulfilling the basic needs of the people and ensuring the rights of citizens. In the study of state administrative law, public services are viewed not only as administrative activities but also as concrete manifestations of the implementation of national obligations to citizens, based on the principles of legality, accountability, and transparency. This study aims to analyze the concept of public services from the perspective of state administrative law and to consider its implementation in government practice in Indonesia. The method used is a legal and normative legal approach involving the analysis of laws, doctrines, and case studies regarding the implementation of public services in various sectors. The results of the study indicate that the legal framework for public services has been regulated from 2009 to 2025 in relation to public services, but challenges in its implementation remain very large, especially in relation to bureaucracy and unevenly distributed service directions. Therefore, strengthening the competence of state managers and strengthening effective legal oversight are key to achieving public services that are fair and responsive to community needs
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Copyright (c) 2025 Tamaulina Br Sembiring, Andhika Tri Dharmawan , Bunga Prajna Paramitha, Riski Ardikia Amanda, Muhammad Arkham (Author)
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