ANALYSIS OF THE INFLUENCE OF DIGITAL MARKETING AND BRAND TRUST ON CONSUMER PURCHASE DECISIONS
Keywords:
Digital Marketing, Brand Trust, Purchasing Decisions, Consumer Behavior.Abstract
This study aims to analyze the influence of digital marketing and brand trust on consumer purchasing decisions in the digital era. The method used is a literature review by examining four key scientific articles published between 2022 and 2025 that are relevant to the variables of digital marketing, brand trust, and purchasing decisions. The analysis was conducted by comparing findings between studies to identify patterns of relationships and consistency of previous research results. The results of the study indicate that digital marketing has a positive and significant influence on purchasing decisions through the formation of value perceptions, ease of information access, and reduction of consumer uncertainty. Brand trust has also been shown to play a significant role in increasing consumer confidence and sense of security, thereby strengthening purchasing decisions. Conceptually, these two variables complement each other in shaping consumer shopping behavior in the digital ecosystem. This study recommends the integration of informative and consistent digital marketing strategies with efforts to build brand trust to improve consumer purchasing decisions.
Downloads
References
Agustina, R., Hinggo, HT, & Zaki, H. (2023). The influence of brand ambassadors, e-wom, and brand trust on purchasing decisions for Erigo products. EMBA Independent Student Scientific Journal, 2 (1), 433-443. https://jom.umri.ac.id/index.php/emba/article/view/851
Akmaliyah, SS, Suherman, E., & Khalida, LR (2025). The influence of buzzer marketing and brand trust on purchasing decisions for Daviena skincare (a study of 2021 Management Study Program students at UBP Karawang). Journal of Administration and Management, 15 (2), 267-278. https://doi.org/10.52643/jam.v15i2.6137
Anjarwani, D., Sari, DK, & Febriansah, RE (2025). The influence of digital marketing, brand image, and brand awareness on purchasing decisions for moisturizer products in Sidoarjo. MANAJEMEN DEWANTARA, 10 (1). https://doi.org/10.30738/md.v10i1.21408
Gousmau, RCA, Supheni, I., & Mahendra, PT (2025). The influence of digital marketing and online customer reviews on purchasing decisions of Tokopedia users in Nganjuk Regency. Journal of Management and Accounting Students, 4 (2), 463–476. https://doi.org/10.30640/jumma45.v4i2.5149
Gustar, G., Sy, A., & Syafaat, A. (2025). The role of digital marketing and discounts on fashion product purchasing decisions among TikTok users. PENG: Journal of Economics and Management, 3 (1), 706-718. https://doi.org/10.62710/zgxa6s67
Handayani, EN, Maribert, S., Quintania, M., & Nova, F. (2025). The influence of brand trust and brand image on purchasing decisions for Le Minerale bottled drinking water (a case study in East Jakarta). Excellent, 12(1), 94-108. https://doi.org/10.36587/exc.v12i1.1894
Lombok, EVV, & Samadi, RL (2022). The influence of brand image, brand trust, and digital marketing on consumer purchasing decisions for Emina products (a case study on Sam Ratulangi University students). EMBA Journal : Journal of Economics, Management, Business, and Accounting Research, 10 (3), 953-964.
Maulana, MN, & Sumaryanto, S. (2025). The influence of digital marketing, price, and product quality on purchasing decisions for thrift clothing at Toko Kondang Sukoharjo. PENG: Journal of Economics and Management, 3 (1), 873-885. https://doi.org/10.62710/x17n3143
Musayadah, A., Nersiwad, N., & Utami, B. (2023). The influence of brand trust and brand image on purchasing decisions for Honda Scoopy brand motorcycles at PT. Tunas Dwipa Matra Mojosari. Rimba Journal (Business Management and Accounting Research), 1(3), 183-192.
Pratiwi, NKWC, & Sedana, KW (2025). The influence of green marketing and product quality on purchasing decisions mediated by brand image (a study of consumers of The Body Shop products in Denpasar City). RIGGS: Journal of Artificial Intelligence and Digital Business, 4 (4), 3682–3688. https://doi.org/10.31004/riggs.v4i4.4167
Pucangan, NKRP, & Mulyadi, M. (2025). The influence of green marketing, product quality, and brand image on purchasing decisions at Starbucks Denpasar. RIGGS: Journal of Artificial Intelligence and Digital Business, 4 (4), 1747–1760. https://doi.org/10.31004/riggs.v4i4.3709
Ramadhani, H., Supeni, RE, & Setianingsih, WE (2022). The influence of brand image, brand trust, price, and product quality on purchasing decisions for Emina products during the Covid-19 pandemic. National Multidisciplinary Science, 1 (3), 402–409. https://doi.org/10.32528/nms.v1i3.94
Ramandha, S., Astuti, RD, Nugroho, J., & Widyanti, DV (2023). The influence of brand trust and service quality on purchasing decisions for Mulia Ultimate products at PT Pegadaian Purworejo Branch. Student Business Journal, 3 (4), 381–393. https://doi.org/10.60036/jbm.v3i4.art8
Sebayang, FIF, & Nst, AMU (2025). The influence of product quality, brand image, and brand trust on purchasing decisions for Telkom Indihome internet services. RIGGS : Journal of Artificial Intelligence and Digital Business, 4 (2), 860–867. https://doi.org/10.31004/riggs.v4i2.578
Setiawan, T., & Hidayat, R. (2022). The influence of digital marketing, perceived quality, and brand image on purchasing decisions for local shoes in the market. Journal of Applied Business Administration, 6 (2), 90–100. https://doi.org/10.30871/jaba.v6i2.4449
Soemadi, RRA (2023). The influence of digital marketing and product quality on purchasing decisions for fried chicken home delivery. Performance: Journal of Economics and Management, 20 (2), 189–197. https://doi.org/10.30872/jkin.v20i2.13182
Sriminarti, N., & Arfan, M. (2024). The impact of product quality, digital marketing, and price on purchasing decisions for Ventela shoes in Greater Jakarta. MADANI Journal: Science, Technology, and Humanities, 7 (1), 60–69. https://doi.org/10.33753/madani.v7i1.364
Wiranti, Z. (2025). The influence of product innovation strategy, brand loyalty, and brand trust on customer purchasing decisions. Greenation Journal of Engineering Sciences, 3 (1), 1–9. https://doi.org/10.38035/jgit.v3i1.281
Yanti, SPD, Subhan, ES, & Mauzu, F. (2025). The influence of digital marketing and e-WOM on purchasing decisions through trust as an intervening variable at UD. Sahabat Tani. Journal of Economics, Management, and Business, 6 (1). https://doi.org/10.32815/jubis.v6i1.2634
Yulindasari, E.R., & Fikriyah, K. (2022). The influence of e-WOM (electronic word of mouth) on purchasing decisions for halal cosmetics on Shopee. Journal of Islamic Economics and Finance Studies, 3 (1), 55-69. https://doi.org/10.47700/jiefes.v3i1.4293
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Indah Anggraeni Purnama Sari (Author)

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

